Sales and Customer Support Agent

My client based in Long Crendon is looking for a Sales and Customer Support Agent. The main duties are answering customer queries via telephone, email and chat and giving pre-sales product and technical advice. Chase delivery issues with couriers. Prepare quotes, take customer orders and deal with any amendments as necessary. Prepare quotations and send proforma invoices. Process refunds and take payments. To be successful in this role you will have strong communication skills, both verbal and written. Ability to grasp technical details, concepts and understand the product range. Training will be provided. Able to work in a fast-paced environment. Working hours are Monday to Friday 9am - 5pm. Salary 28-30K with excellent benefits to include Life Assurance, Health Plan, Pension, Discretionary annual bonus and 25 days holiday.