Account Manager

We are currently recruiting for an Account Manager to join a well-established manufacturing company with a reputation for quality and innovation. The Account Manager is the main administrative point of contact with the Customer. The Account Manager to be an excellent communicator, who will never allow a customer request/query to go unanswered - rather they will ensure that where practical, responses to all queries are generated immediately. It is the Account Managers responsibility, to ensure that that all arrangements are in place (and barriers removed) and to ensure the mutually agreed deal criteria/conditions are met: Quality terms, Costings and Delivery Timings. To achieve this, they are to (though not exclusively) liaise with External Suppliers, Purchasing, Production, Quality, Engineering, and Despatch. The successful candidate will be a good communicator who is organised, committed, flexible and determined in their outlook to ensure customer satisfaction. You will have good interpersonal skills, be capable of dealing with Customer Buyers, through to senior management and directors. Experience of working within a manufacturing environment and the capability of working on MRP based business systems would be an advantage. Working hours are 8:15am - 5pm Monday to Thursday and 8.30am to 1pm on Fridays. 25 days holiday plus bank holidays. Salary 25,000 to 29,000 depending on experience.